Where Mercy Flows

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

As a bookshop, certain items are exempt from our return policy. We do not accept returns for the following:

1.⁠ ⁠Books: Returns are not accepted if the parcel has been opened or if more than 3 days have passed since delivery.

2.⁠ ⁠Devotionals: Due to their dated nature, devotionals are not eligible for return after 7 days from the date of delivery.

3.⁠ ⁠Digital Products: Digital products, including MP3 and MP4 downloads, are non-returnable and non-refundable.

4.⁠ ⁠Gift Items: Returns are not accepted after 14 days from the date of delivery. Refunds or exchanges will not be provided for items returned without prior approval.