FAQ

About Redemption Store

Redemption Store is an online platform where you can purchase RCCG books, ministry resources, messages, devotionals, and other Christian materials designed to support your spiritual growth.

 

Simply browse the products in the app or website, select the items you want, add them to your basket, and proceed to checkout. Follow the payment instructions to complete your order.

You may be able to browse products without an account, but creating an account makes it easier to track your orders, save your details, and receive updates about new products.

Yes. If there is a book, message, or ministry resource you would like to see in Redemption Store, you can contact the team with your suggestion.

You can contact the Redemption Store team through the contact details provided in the app or on the website.

Products - General questions

You can find books, teaching materials, messages, devotionals, study resources, and other ministry-related products available from Redemption Store.

You can check the app regularly for updates. You may also receive notifications when new products, offers, or important store updates are added.

Payment options will be shown at checkout. Follow the instructions provided to complete your payment securely.

Some resources may be available in digital format depending on the product. Please check the product description before purchasing.

If a product is digital, access instructions will usually be provided after purchase or sent to your registered email address.

Delivery Tme & Tracking

Delivery times may vary depending on your location and the items ordered. Estimated delivery details will be provided where available.

Collection options may be available depending on the store arrangement. Please check the checkout options or contact the store team before placing your order.

Please contact the store team as soon as possible with your order details. If the order has not yet been dispatched, they may be able to update the delivery information.

If you need to cancel or change an order, contact the store team as quickly as possible. Changes may not be possible once the order has been processed or dispatched.

Please check your order confirmation and delivery details first. If the expected delivery time has passed, contact the store team with your order number so they can look into it.

Please contact the store team with your order number and details of the item received. They will advise you on the next steps.